Retail Services Tariff

Revised Tariff on Retail Services (w.e.f. 01-06-2024)

Last reviewed date: 01-06-2024

RETAIL SERVICES

CASH

Type of Service	Recovery Method	Tariff
Cash Order
Collected at the branch	Manual	1/2% (Rs. 5,000/- Minimum)
Delivered at customer location through approved transport agent	Manual	1/2% (Rs. 5,000/- Minimum + charges of transport agent)

Counter Withdrawal Charges
Withdrawals below Rs. 200,000/- (Excl. Senior Citizens Scheme Accounts)	Auto	Rs. 30/- per transaction

Utility Bill Payment
Utility Bill Payment - Counter	Auto	Rs. 35/- per Utility Bill

CURRENT ACCOUNT

Type of Service	Recovery Method	Tariff
Issuance
Cheque Book	Auto	Rs. 35/- per leaf applicable for Corporate [Business Customers] Personalized [Personal customers] Islamic Banking Salary Smart Premier Current Accounts Rs. 35/- per leaf applicable for The Club Priority Circle Business Banking Customers Free of Charge *w.e.f 17.10.2022
Continuous Cheque Leaves	Auto / Manual	Rs. 35/- per leaf + printing charges

Service Fee
Personal Accounts - Average Dr/Cr balance below Rs.10,000/- (Excl. Senior Citizens Scheme Accounts)	Auto	Rs. 200/- per month
Premier Current Accounts - Average monthly credit balance below Rs.200,000/-	Auto	Rs. 600/- per month

Account Maintenance
Other than Personal Accounts - Average Dr/Cr balance below Rs.25,000/-	Auto	Rs. 300/- per month
Conversion of Account from Active to Dormant (One off Fee)	Auto	Rs. 50/- [one off fee]

Statement
Monthly	N/A	Free of Charge
Weekly	Auto	Rs. 1,000/- per month
Daily	Auto	Rs. 2,000/- per month
E-Statement any frequency	N/A	Free of Charge

Undelivered Statement
Fee for Undelivered Current Account Statements	Manual	Rs. 250/-

Stop Payments
Placement of stop payment	Auto	With funds - Rs. 2,000/- Without Funds Rs. 5,000/-
Loss of Cheque book	Auto	Rs. 5,000/- per book or series in excess of 5 leaves
Cancellation of Stop Payment	Auto	Rs. 500/- per Cheque or series of 5 leaves

Other Service
Closure of current Account	Auto	Rs. 1,000/-
Closure of Current Account for Unsatisfactory conduct	Auto	Maximum Rs.1,500/- or balance in the account

TOD
Processing Charge on Establishing TOD for Personal / Company / Other Accounts	Auto	Upto – Rs.999/- No charge Rs.1,000 – Rs.99,999 – Rs.2,500 Rs.100,000 – Rs.4,999,999 – Rs.5,000 Rs.5,000,000 – Rs.9,999,999 – Rs.7,500 Above Rs.10.0Mn – 0.1% of TOD Value (Maximum Rs.25,000/-)

CLEARING

FIXED DEPOSIT

Type of Service Recovery Method Tariff

Other Fee

Duplicate FD Receipt Manual Rs. 3,000/-

Type of Service	Recovery Method	Tariff
Cheque Returns
Outward - RD/ENR	Auto	RD - Rs. 4,500/- ENR – Rs. 1,000/-
Outward - Other (Technical errors)	Auto	Rs. 500/-
Inward (where either Bank has not made a mistake)	Auto	Rs. 100/- (including postage) Rs. 50/- for SME Customers

Additional charge for collecting by hand	Manual	Rs. 1,000/- per month

Mark for Payment
Presented by us to other banks	Auto	Rs. 4,000/-
Presented to us by other banks	Manual	Rs. 2,000/-

Post Dated Cheques
Handling Charges for Customers With POD Against PD Cheques	N/A	Free of Charge
Handling Charges for customers Without facilities	Manual	Rs. 50/- per Cheque

Local Bills Cheques Purchase
Customers with Limits	Manual	In accordance with facility approval
Customers without Limits	Auto	0.75% of the value of the cheque or Rs.1,000/- per cheque whichever is higher

SAVINGS ACCOUNT

Type of Service	Recovery Method	Tariff
Pass Book
Replacement due to loss of Pass Book	Manual	Rs. 500/-

Closure
Closure of savings account	Auto	Rs. 500/-

Account Maintenance
Dormant Below Rs. 5,000/-	Auto	Rs. 50/- per month
Conversion of Account from Active to Dormant	Auto	Rs. 50/-
Savings Account Service Charge (Excluding Minor Accounts)	Auto	Average Balance: below Rs. 1,000/- - Rs. 35/- per month Rs. 1,000/- to Rs. 2,000/- Rs.30/- per month Rs. 2,000/- to Rs. 3,000/- Rs.5/- per month

STANDING ORDERS

Type of Service	Recovery Method	Tariff
Set-up
Setting up fee (Exempt for Savings build up)	Auto	Rs.250/- per Internal Standing Order Rs.350/- per External Standing Order

Execution
Fund transfer within HNB	N/A	Free of Charge
Fund transfer to an account at any bank	Auto	Rs. 50/- per transaction
Fund transfer by Pay Order	Auto	Rs. 300/- per remittance

Maintenance
Amendments/Cancelation - (Amendment from and to accounts within HNB exempted)	Auto	Rs.200/- per Internal Standing Order Cancellation Rs.250/- per External Standing Order Cancellation

OUTWARD REMITTANCES - LOCAL

Type of Service	Recovery Method	Tariff
Cheque on Self
Issuance - A/C Debit Customer	Auto	Rs. 1,000/-
Issuance - Other (Cash) (Non Customer)	Auto	Rs. 2,500/-
Cancellation - Customers	Manual	Rs. 1,000/-
Cancellation - Non Customers	Manual	Rs. 1,000/-
Cancellation - Re-issuance to customers(alterations made)	Manual	Rs. 1,000/-

SLIPS/CEFT
HNB Accounts	N/A	Free of Charge
Other Bank Accounts	Auto	Rs.30/- per beneficiary
RTGS
Per Transfer	Auto	Rs. 400/-

Manual Fund Transfer
Within HNB - Single txn	Auto	Rs. 150/-
Within HNB - Multiple Trxn (Including - Cheque with multiple Credits)	Auto	Rs. 150/- per beneficiary

SAFETY DEPOSIT LOCKERS (MINIMUM SECURITY DEPOSIT - RS.100,000/- for Small - SDL)

Type of Service	Recovery Method	Tariff
Annual Rental
Small	S/O	Rs. 5,000/- + VAT
Medium	S/O	Rs. 7,000/- + VAT
Large	S/O	Rs. 10,000/- + VAT
Extra large	S/O	Rs. 12,000/- + VAT
Staff (Deposit not required)	S/O	50% of fee + VAT
Replacement of Lock/Key	Manual	Actual cost + Rs. 1,000/-

E BANKING / CEFTS

Type of Service	Recovery Method	Tariff
Maintenance
Retail Customers	Auto	Rs. 700/- per annum charged bi-annually
Corporate Customers	Auto	Rs.1000/- up to 4 corporate users per annum. Each additional user Rs.200/-

Transactions
CEFTS/Transfers through: i. E-Banking ii. Mobile Banking iii. ATMs of respective member of CEFTS	Auto	Rs. 30/- max. per transaction
CEFTS Transfer over the counter	Auto	Rs. 100/- max. per transaction
Fund transfer through ATM of other members of CEFTS	Auto	Rs. 100/- max. per transaction
Payment to IRD – Merchant type 4106	Auto	Rs. 50/- max. per transaction
RTGS	Auto	Rs.400/-
SLIPS	Auto	Rs. 50/-

SMS AlERTS

Type of Service	Recovery Method	Tariff
Joining Fee		Nil
Maintenance
E-Banking		Free
Account Txns		Rs. 25/- per month
Account Balance		Rs. 15/- per month
Trade Finance		Rs. 30/- per month
Chq. Related		Rs. 20/- per month

OTHER SERVICES

Type of Service	Recovery Method	Tariff
All Types of Accounts
Duplicate Statements - Personal A/c	Auto	Rs. 400/- per statement (Charges per account per request)
Duplicate Statements - Corporate A/c	Auto	Rs. 600/- per statement (Charges per account per request)
Issue of Certificate of Balance/ Financial Year End Statement for Audit purposes / Manual Letters issued to Malaysian Embassy etc. confirming currency issuance by placing liens	Auto / Manual	Rs. 350/- per letter
Investigation/Search Fee for collection of data for Tax purposes, Interest recovered/paid etc.	Manual	Current year- Rs. 350/- Previous (each) year - Rs. 500/-
Balance Inquiry (including requests over the counter / telephone)	Manual	Rs. 100/- per inquiry

Current and Savings Accounts
Abandoned Property classification charge related to handling and of records.	Auto	Rs. 500/- per account to be charged at the time of classification as AP.


Postage
Postage of PIN Mailer	N/A	Regd. Post/Courier within SL - Free
Postage of PIN Mailer	Manual	Regd. Post - Overseas - Rs. 250/-
Postage of PIN Mailer	Manual	Courier - Overseas - Rs. 2,500/-

SWIFT NET 940
Swift Net 940 Daily		Rs. 500/- per month
Swift Net 940 Weekly		Rs. 300/- per month
Swift Net 940 Monthly		Rs. 200/- per month

Retrieval of Security Documents
Retrieval and Processing Fee When Releasing Photocopies of Security Documents	Manual	Flat charge of Rs 750/- for each event
When security documents are scanned and sent to customers CIF registered email address.	Manual	Rs. 100/- for each event
Retrieval and processing fee when rush delivery of security documents (within 3 hours)	Manual	Flat charge of Rs. 1,750/- for each event.
When security documents are scanned by Centre and sent to the BM or BOM as an e-mail	Manual	Rs.200/- for each event
Retrieval and processing charges of security documents for fully settled facilities	Manual	Flat charge of Rs.400/- for each event
Temporary out of original security documents as per customer request	Manual	Rs.1,000/- each event

Adjusting Post Dated Cheque Limit
Charge for adjusting Post Dated Cheque Limit	Manual	Rs.500/- for each change upwards

PERSONAL FINANCIAL SERVICES

HOME LOAN AND PERSONAL LOAN CHARGES

Type of the Charge	Charges
Documentation Charges	Up to Rs. 1,000,000/-	Rs. 7,500/-
	Rs. 1,000,001/- to Rs. 5,000,000/-	Rs. 10,000/-
	Rs. 5,000,001/- to Rs. 10,000,000/-	Rs. 15,000/-
	Rs. 10,000,001/- to Rs. 50,000,000/-	Rs. 20,000/-
	Rs. 50,000,001/- to Rs. 100,000,000/-	Rs. 25,000/-
	Over Rs. 100,000,000/-	Rs. 35,000/-
Early Settlement / Part Payment Charges	3% of outstanding balance if settled within the first 2 years from disbursement, and 2% of the loan outstanding thereafter.

Leasing

Leasing Document Charges	Amount
Unregistered
Up to Rs.3,000,000/-	8000 + VAT
Rs.3,000,001/- to 5,000,000/-	11000 + VAT
Rs.5,000,001/- to 10,000,000/-	12500 + VAT
Above Rs 10,000,000.00/-	20000 + VAT
Registered
Up to Rs.3,000,000/-	10000 + VAT
Rs.3,000,001/- to 5,000,000/-	13000 + VAT
Rs.5,000,001/- to 10,000,000/-	14500 + VAT
Above Rs 10,000,000.00/-	22000 + VAT

TARIFF FOR DEBIT CARDS/PREPAID CARDS

Card Type	Issuance Fee
Issuing Fees
Platinum	Rs. 600/-
HNB Youth	Rs. 550/-
Sterling Lanka	Rs. 600/-
Salary Smart	Rs. 550/-
HNB Teen+	Rs. 550/-
	*w.e.f. - 23.08.2023
Annual Fee
Classic	LKR 350/-
Platinum	LKR 350/-
	*w.e.f. - 23.08.2023
ATM Fees - Classic / Platinum
HNB	Rs. 5/-
Lanka Pay	Rs.30/-
Non Lanka Pay	Rs.50/-
Balance Inquiry Lanka Pay	Rs. 7.50/-
POS & IPG	Free
Balance inquiry - On Screen	Free
Balance inquiry - On Receipt	Rs. 2/-
Cash Withdrawal HNB	With Receipt – Rs. 10/- Without Receipt – Rs. 5/-
Overseas Cash Withdrawals	USD 2
Overseas Balance Inquiry	USD 0.75
ATM Fund Transfer - Classic / Platinum
Within HNB	Free
Other Banks	Rs. 30/- *w.e.f. 01st January 2021

Receipts - Classic / Platinum
Withdrawal	Rs. 5/-
Mini Statement	Rs. 5/-

Bill Payments	Rs. 15/-
ATM Service Fees (per transaction)
ATM Access Fee for all Foreign Card Withdrawals	Rs. 800/-
Other Fees
Fuel Surcharge	1% of the payment value (on purchase of fuel)
Exchange Rates for Overseas Transaction Billing	All overseas transactions will be converted using the Bank’s TT Selling rate with 3% Mark Up at the time of the transaction. Customers will be charged or refunded with the variance of amount to ensure the transaction is converted at the Bank’s TT Selling rate + the 3% markup applicable at the time the Bank receives the settlement from the payment Card schemes.
Exchange rate for overseas transactions billed in Sri Lankan Rupees (LKR) (merchants located overseas or international online platforms)	What is Dynamic Currency Conversion (DCC)? Dynamic Currency Conversion (DCC) is the conversion of the purchase price of goods or services from the currency in which the purchase price is displayed to the cardholder's billing currency. That currency then becomes the transaction currency, regardless of the merchant's local currency. What happens if the transaction is converted via DCC? The merchant will convert the transaction amount into LKR, exchange rate to be determined by the relevant merchant/ATM bank. This rate may differ from the foreign exchange rate determined by the payment scheme Visa, MasterCard or other relevant payment card scheme associations. At the time of the transaction a Markup of 3% over the transacted value will be applicable .Customers will be charged or refunded with the variance of amount to ensure the transaction is converted at the Bank’s TT Selling rate + the 3% markup applicable at the time the Bank receives the settlement from the payment Card schemes. This is inclusive of Dynamic Currency Conversion (DCC) transactions as well.
Debit Card Daily Transaction Limits

Transaction Type	Local (per day Limit Rs.)	Overseas (per day Limit Rs.)
ATM Withdrawal	200,000/-	100,000/-
POS/IPG Transactions	500,000/-	500,000/-

*Above limits are subject to country risk evaluation, hence certain countries may have lower spend limits.

TARIFF FOR CREDIT CARDS

Card Type	Fee Type
Card Type	Joining Fee	Annual Fee
Credit Card Types
Classic / Regular	Free	LKR 2,500/- *w.e.f. 25th January, 2021
Classic / Regular - Supplementary	Free	Free
Gold	Free	LKR 2,500/- *w.e.f. 25th January, 2021
Gold - Supplementary	Free	Free
Platinum	Free	LKR 3,500/- *w.e.f. 25th January, 2021
Platinum - Supplementary	Free	Free
Signature	Free	LKR 5,000/- *w.e.f. 25th January, 2021
Signature - Supplementary	Free	Free
Infinite	Free	LKR 6,500/- *w.e.f. 25th January, 2021
Infinite - Supplementary	Free	Free
MasterCard World	Free	Lifetime Annual fee waived off
Club Infinite	Free	Lifetime Annual fee waived off
HNB Corporate / Fuel card	Free	LKR 3,000/-
HNB Business / Fuel card	Free	LKR 3,000/-
Affinity Credit Cards
HNB ICASL (Institute of Charted Accountants of Sri Lanka) Affinity Platinum	Free	LKR 3,500/- *w.e.f. 25th January, 2021
HNB ICASL (Institute of Charted Accountants of Sri Lanka) Affinity Signature	Free	LKR 5,000/- *w.e.f. 25th January, 2021
HNB AAT (Association of Accounting Technicians) Affinity Gold	Free	LKR 2,500/- *w.e.f. 25th January, 2021
HNB FAU (Flight Attendants Union) Affinity Platinum	Free	LKR 3,500/- w.e.f. 25th January, 2021 1st year annual fee waived off *2nd year onwards 50% waived off from the annual fee
HNB FAU (Flight Attendants Union) Affinity Signature	Free	LKR 5,000/- w.e.f. 25th January, 2021 1st year annual fee waived off *2nd year onwards 50% waived off from the annual fee
HNB Royal College RCU (Royal College Union) Classic	Free	LKR 2,500/- *w.e.f. 25th January, 2021
HNB Royal College RCU (Royal College Union) Platinum	Free	LKR 3,500/- *w.e.f. 25th January, 2021
Co - Branded Credit Cards
Toyota Platinum	Free	LKR 3,500/- w.e.f. 25th January, 2021 Lifetime annual fee waiver - Based on spend of 25,000/- monthly or 300,000/- annually
Toyota - World	Free	LKR 5,000/- w.e.f. 25th January, 2021 Lifetime annual fee waiver - Based on spend of 25,000/- monthly or 300,000/- annually
ICC (International Chamber of Commerce) - Corporate Card	Free	LKR 3,000/- * 1st year Annual fee is waived off
ICC (International Chamber of Commerce) - Employee Card	Free	Depends on the card limit
CIOB (Ceylon Institute of Builders) - Corporate Card	Free	LKR 3,000/-
CIOB (Ceylon Institute of Builders) - Employee Card	Free	Depends on the card limit
IFS - Signature	Free	LKR 5,000/- w.e.f. 25th January, 2021 1st & 2nd year Annual fee is waived off
IFS - Infinite	Free	LKR 6,500/- w.e.f. 25th January, 2021 1st & 2nd year Annual fee is waived off
Pre - approved Credit Cards
Prestige Prime – Platinum	Free	LKR 3,500/- w.e.f. 25th January, 2021 1st year Annual fee is waived off
Prestige Prime – Signature	Free	LKR 5,000/- w.e.f. 25th January, 2021 1st year Annual fee is waived off

INTEREST RATE AND OTHER FEE STRUCTURE

Fee Type	Amount
Interest Rate	28% per annum *w.e.f. 01st September 2023
Stamp Duty	As per the notice of the Department of Inland Revenue, with effect from 1st January 2016, 2.5% will be charged as stamp duty from the Credit Card transactions done overseas, inclusive of online transactions performed on websites of companies incorporated overseas (Rs.25/- for every Rs.1000/- or part thereof)
Cash Advance Fee	Local Cash Withdrawals - 3% + LKR 100/- International Cash Withdrawals - 3% + LKR 200/-
Late Payment Fee	0.75% from the opening balance or Rs.750/- (whichever amount is higher)
Overlimit Fee	LKR 500/-
Fuel Surcharge	1% of the payment value (on purchase of fuel - *w.e.f. 25th January, 2021)
Exchange Rates for Overseas Transaction Billing	All overseas transactions will be converted using the Bank’s TT/DD Selling rates. In order to mitigate exchange rate movements, an additional amount of 3% is included to the rate at the time of billing.
Exchange rate for overseas transactions billed in Sri Lankan Rupees (LKR) (merchant located overseas or international online platforms)	What is Dynamic Currency Conversion (DCC)? Dynamic Currency Conversion (DCC) is a service offered at selected payment card acceptance points (Point of Sale-POS machines) located overseas and also utilized by select merchants and service providers in Sri Lanka (who may be located overseas or online). DCC provides the ability to convert a foreign currency transaction into the currency of the cardholder’s Credit or Debit Card at the point of sale, with the customer’s consent. The currency of HNB Credit Cards is LKR. What happens if the transaction is converted via DCC? The merchant will convert the transaction amount into the currency of the relevant Debit Card, using a foreign exchange rate determined by the relevant merchant or DCC service provider. This rate may differ from the foreign exchange rate determined by the payment scheme Visa, MasterCard or other relevant payment card scheme associations. All overseas transactions billed in Sri Lankan Rupees (LKR) (merchant located overseas or international online platforms) will be converted using the Bank’s TT/DD Selling rates. In order to mitigate exchange rate movements, an additional amount of 3% is included over the transacted rupee value at the time of billing. This is inclusive of Dynamic Currency Conversion (DCC) transactions as well.
Minimum Due Amount	3% of the Total Outstanding Amount (If the total outstanding as at the statement date, exceeds the credit limit, the minimum payment would be the sum of the excess amount over the credit card limit plus 3% of the outstanding balance) - *w.e.f. 09th May 2022
Interest Free Period	Minimum - 25 days, Maximum - 55 days, for purchase transactions only
Limit Enhancement Fee - Temporary	LKR 300/-
Limit Enhancement Fee - Permanent	LKR 250/-
Card Replacement	LKR 500/-
Balance Confirmation Letter	LKR 250/-

Retail Services Tariff

Revised Tariff on Retail Services (w.e.f. 01-06-2024)

Last reviewed date: 01-06-2024

RETAIL SERVICES

PERSONAL FINANCIAL SERVICES

Unregistered

Registered

TARIFF FOR DEBIT CARDS/PREPAID CARDS

Issuing Fees

Annual Fee

ATM Fees - Classic / Platinum

ATM Fund Transfer - Classic / Platinum

Receipts - Classic / Platinum

ATM Service Fees (per transaction)

Other Fees

Debit Card Daily Transaction Limits

TARIFF FOR CREDIT CARDS

Credit Card Types

Affinity Credit Cards

Co - Branded Credit Cards

Pre - approved Credit Cards

INTEREST RATE AND OTHER FEE STRUCTURE