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  • +94 112 462462
  • [email protected]
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  • Head of Customer Experience,
    Level 19, No. 479,
    T B Jayah Mawatha,
    Colombo 10,
    Sri Lanka.
  • Your request/inquires/complaints will be acknowledged and processed within a maximum period of 3 working days. Resolution on certain inquiries/complaints may take beyond 3 working days based on the nature of the complaint.

    In the event you are not satisfied with response or solution provided by the Bank, you can contact Financial Ombudsman.
  • The Financial Ombudsman,
    143 A,
    Vajira Road,
    Colombo 05,
    Sri Lanka.
  • +94 112 595 624
    +94 112 595 625
  • [email protected]
  • www.financialombudsman.lk