Retail Services Tariff

 

 

Revised Tariff on Retail Services (w.e.f. 20-10-2023)

Last reviewed date: 20-10-2023

Type of Service Recovery Method Tariff

CASH

   
Cash Order    
Collected at the branch Manual   1/2% (Rs. 5,000/- Minimum)
Delivered at customer location through approved transport agent Manual  1/2% (Rs. 5,000/- Minimum + charges of transport agent)
     
Counter Withdrawal Charges    

Withdrawals below Rs. 200,000/-

(Excl. Senior Citizens Scheme Accounts)
Auto

Rs. 30/- per transaction

     
Utility Bill Payment    
Utility Bill Payment - Counter Auto Rs. 35/- per Utility Bill
     

CURRENT ACCOUNT

Issuance

   

Cheque Book

Auto Rs. 35/- per leaf applicable for
  • Corporate [Business Customers]
  • Personalized [Personal customers]
  • Islamic Banking
  • Salary Smart
  • Premier Current Accounts
Rs. 35/- per leaf applicable for
  • The Club
  • Priority Circle
Business Banking Customers
  • Free of Charge

*w.e.f 17.10.2022

Continuous Cheque Leaves Auto / Manual  Rs. 35/- per leaf + printing charges
     
Service Fee    

Personal Accounts - Average Dr/Cr balance below Rs.10,000/-

(Excl. Senior Citizens Scheme Accounts)

Auto 

Rs. 200/- per month   

 

Premier Current Accounts -
Average monthly credit balance below Rs.200,000/-

Auto  Rs. 600/- per month 
     
Account Maintenance    
Other than Personal Accounts - Average Dr/Cr balance below Rs.25,000/- Auto Rs. 300/- per month 
Conversion of Account from Active to Dormant (One off Fee) Auto Rs. 50/- [one off fee]
 

Statement

Monthly N/A Free of Charge
Weekly Auto Rs. 1,000/- per month
Daily Auto Rs. 2,000/- per month 
E-Statement any frequency N/A Free of Charge
     

Undelivered Statement

   

Fee for Undelivered Current Account Statements

Manual

 Rs. 250/-
     

Stop Payments

     
Placement of stop payment Auto  

With funds - Rs. 2,000/-

Without Funds Rs. 5,000/-

Loss of Cheque book Auto    Rs. 5,000/- per book or series in excess of 5 leaves
Cancellation of Stop Payment Auto    Rs. 500/- per Cheque or series of 5 leaves
     
Other Service     
Closure of current Account  Auto  Rs. 1,000/- 
Closure of Current Account for Unsatisfactory conduct Auto Maximum Rs.1,500/-  or balance in the account
     
TOD    
Processing Charge on Establishing TOD for Personal / Company / Other Accounts Auto

Upto – Rs.999/- No charge

Rs.1,000 – Rs.99,999 – Rs.2,500

Rs.100,000 – Rs.4,999,999 – Rs.5,000

Rs.5,000,000 – Rs.9,999,999 – Rs.7,500

Above Rs.10.0Mn – 0.1% of TOD Value (Maximum Rs.25,000/-)

CLEARING

   

Cheque Returns

   
Outward - RD/ENR Auto  

RD    - Rs. 4,500/-

ENR – Rs. 1,000/-

 

Outward - Other (Technical errors) Auto  Rs. 500/-
Inward (where either Bank has not made a mistake) Auto

Rs. 100/- (including postage)

Rs. 50/- for SME Customers

     
Additional charge for collecting by hand Manual Rs. 1,000/- per month
     

Mark for Payment

   
Presented by us to other banks Auto Rs. 4,000/-
Presented to us by other banks Manual Rs. 2,000/-
     

Post Dated Cheques

   
Handling Charges for Customers With POD Against PD Cheques N/A Free of Charge
Handling Charges for customers Without facilities Manual Rs. 50/- per Cheque
     

Local Bills Cheques Purchase

    
Customers with Limits Manual In accordance with facility approval
Customers without Limits Auto 0.75% of the value of the cheque or Rs.1,000/- per cheque whichever is higher

 

   

FIXED DEPOSIT

   
Other Fee    
Duplicate FD Receipt Manual Rs. 3,000/-
     

SAVINGS ACCOUNT

   
Pass Book    
Replacement due to loss of Pass Book Manual Rs. 500/-
     
Closure    
Closure of savings account Auto Rs. 500/-
     
Account Maintenance    
Dormant Below Rs. 5,000/- Auto Rs. 50/- per month
Conversion of Account from Active to Dormant Auto Rs. 50/-

Savings Account Service Charge

(Excluding Minor Accounts)

Auto

Average Balance:

  • below Rs. 1,000/- - Rs. 35/- per month 
  • Rs. 1,000/- to Rs. 2,000/- Rs.30/- per month
  • Rs. 2,000/- to Rs. 3,000/- Rs.5/- per month
     

STANDING ORDERS

   
Set-up    
Setting up fee (Exempt for Savings build up) Auto

Rs.250/- per Internal Standing Order

Rs.350/- per External Standing Order

 

     
Execution    
Fund transfer within HNB N/A Free of Charge
Fund transfer to an account at any bank Auto Rs. 50/- per transaction
Fund transfer by Pay Order Auto Rs. 300/- per remittance
     
Maintenance    
Amendments/Cancelation - (Amendment from and to accounts within HNB exempted) Auto

Rs.200/- per Internal Standing Order Cancellation

Rs.250/- per External Standing Order Cancellation

 

     

OUTWARD REMITTANCES - LOCAL 

  
Cheque on Self    
Issuance - A/C Debit Customer Auto Rs. 1,000/-

Issuance - Other (Cash)

(Non Customer)

Auto Rs. 2,500/-
Cancellation - Customers Manual Rs. 1,000/-
Cancellation - Non Customers Manual     Rs. 1,000/-
Cancellation - Re-issuance to customers(alterations made) Manual Rs. 1,000/-
     
SLIPS/CEFT    
HNB Accounts N/A Free of Charge
Other Bank Accounts Auto Rs.30/- per beneficiary

RTGS

   

Per Transfer

Auto Rs. 400/-
     
Manual Fund Transfer    

Within HNB - Single txn

Auto Rs. 150/-

Within HNB - Multiple Trxn (Including - Cheque with multiple Credits)

Auto Rs. 150/- per beneficiary
     

SAFETY DEPOSIT LOCKERS (MINIMUM SECURITY DEPOSIT - RS.100,000- for Small - SDL)

   
Annual Rental    
Small  S/O Rs. 5,000/- + VAT 
Medium S/O Rs. 7,000/- + VAT 
Large S/O Rs. 10,000/- + VAT 
Extra large S/O Rs. 12,000/- + VAT 
Staff (Deposit not required) S/O 50% of fee + VAT 
Replacement of Lock/Key Manual Actual cost + Rs. 1,000/-
     

E BANKING / CEFTS

   

Maintenance

   
Retail Customers Auto Rs. 500/- per annum charged biannually
Corporate Customers Auto

Rs.1000/- up to 4 corporate users per annum. Each additional user Rs.200/-

     
 Transactions    

CEFTS/Transfers through:

i. E-Banking
ii. Mobile Banking
iii. ATMs of respective member of CEFTS

Auto

Rs. 30/- max. per transaction

CEFTS Transfer over the counter Auto

Rs. 100/- max. per transaction

Fund transfer through ATM of other members of CEFTS Auto Rs. 100/- max. per transaction
Payment to IRD – Merchant type 4106 Auto Rs. 50/- max. per transaction
RTGS Auto Rs.400/-
SLIPS Auto Rs. 50/-
     

SMS Alert

   
Joining Fee   Nil 
Maintenance    
E-Banking   Free
Account Txns   Rs. 20/- per month
Account Balance   Rs. 15/- per month
Trade Finance   Rs. 30/- per month
Chq. Related   Rs. 20/- per month
     

OTHER SERVICES 

   
All Types of Accounts     
Duplicate Statements - Personal A/c Auto

Rs. 400/- per statement

(Charges per account per request)

Duplicate Statements - Corporate A/c Auto

Rs. 600/- per statement

(Charges per account per request)

Issue of Certificate of Balance/ Financial Year End Statement for Audit purposes / Manual Letters issued to Malaysian Embassy etc. confirming currency issuance by placing liens Auto / Manual Rs. 350/- per letter
Investigation/Search Fee for collection of data for Tax purposes, 
Interest recovered/paid etc.
Manual

Current year- Rs. 350/-

Previous (each) year - Rs. 500/-

Balance Inquiry (including requests over the counter / telephone) Manual Rs. 100/- per inquiry
     
Current and Savings Accounts    
Abandoned Property classification charge related to handling and of records.  Auto Rs. 500/- per account to be charged at the time of classification as AP. 
     
     
Postage    
Postage of PIN Mailer N/A Regd. Post/Courier within SL - Free
Postage of PIN Mailer Manual Regd. Post - Overseas - Rs. 250/-
Postage of PIN Mailer Manual Courier - Overseas - Rs. 2,500/-
     
SWIFT NET 940    

Swift Net 940 Daily

  Rs. 500/- per month
Swift Net 940 Weekly   Rs. 300/- per month
Swift Net 940 Monthly   Rs. 200/- per month
     
Retrieval of Security Documents    
Retrieval and Processing Fee When Releasing Photocopies of Security Documents Manual Flat charge of Rs 750/- for each event
When security documents are scanned and sent to customers CIF registered email address. Manual Rs. 100/- for each event
Retrieval and processing fee when rush delivery of security documents
(within 3 hours)
Manual Flat charge of Rs. 1,750/- for each event.
When security documents are scanned by Centre and sent to
the BM or BOM as an e-mail
Manual Rs.200/- for each event
Retrieval and processing charges of security documents for fully settled facilities Manual Flat charge of Rs.400/- for each event
Temporary out of original security documents as per customer request Manual Rs.1,000/- each event
     
Adjusting Post Dated Cheque Limit    
Charge for adjusting Post Dated Cheque Limit  Manual  Rs.500/- for each change upwards

 

LEASING

 
Leasing Document Charges Amount

Unregistered

Up to Rs.3,000,000/- 8000 + VAT
Rs.3,000,001/- to 5,000,000/- 11000 + VAT

Rs.5,000,001/- to 10,000,000/-

12500 + VAT

Above Rs 10,000,000.00/-

20000 + VAT

Registered

Up to Rs.3,000,000/-

10000 + VAT

Rs.3,000,001/- to 5,000,000/-

13000 + VAT

Rs.5,000,001/- to 10,000,000/-

14500 + VAT

Above Rs 10,000,000.00/-

22000 + VAT

Stamp duty charges (only for personal use vehicles)

Monthly installment x leasing duration x1%

 

HOME LOAN AND PERSONAL LOAN CHARGES

 
Type of the Charge Charges
Documentation Charges Up to Rs. 1,000,000/- Rs.  7,500/-
  Rs. 1,000,001/- to Rs. 5,000,000/- Rs. 10,000/-

 

Rs. 5,000,001/- to Rs. 10,000,000/- Rs. 15,000/-

 

Rs. 10,000,001/- to Rs. 50,000,000/- Rs. 20,000/-

 

Rs. 50,000,001/- to Rs. 100,000,000/-

Rs. 25,000/-

 

Over Rs. 100,000,000/-

Rs. 35,000/-

Early Settlement / Part Payment Charges

3% of outstanding balance if settled within the first 2 years from disbursement, and 2% of the loan outstanding thereafter.

 

 

TARIFF FOR DEBIT CARDS/PREPAID CARDS

Card Type Issuance Fee

Issuing Fees

 
Platinum Rs. 600/-
HNB Youth Rs. 550/-
Sterling Lanka Rs. 600/-
Salary Smart Rs. 550/-
HNB Teen+ Rs. 550/-
  *w.e.f. - 23.08.2023

Annual Fee

 
Classic LKR 350/-
Platinum LKR 350/-
  *w.e.f. - 23.08.2023

ATM Fees - Classic / Platinum 

 
HNB Rs. 5/-
Lanka Pay Rs.30/-
Non Lanka Pay Rs.50/-

Balance Inquiry Lanka Pay

Rs. 7.50/-

POS & IPG

Free

Balance inquiry - On Screen

Free

Balance inquiry - On Receipt

Rs. 2/-

Cash Withdrawal HNB

With Receipt – Rs. 10/-  

Without Receipt – Rs. 5/-

Overseas Cash Withdrawals 

USD 2

Overseas Balance Inquiry

USD 0.75

ATM Fund Transfer - Classic / Platinum

 
Within HNB Free
Other Banks Rs. 30/- *w.e.f. 01st January 2021
   

Receipts - Classic / Platinum 

 
Withdrawal Rs. 5/-
Mini Statement Rs. 5/-
   
Bill Payments Rs. 15/-

ATM Service Fees (per transaction)

 
ATM Access Fee for all Foreign Card Withdrawals Rs. 800/-

Other Fees

 
Fuel Surcharge  1% of the payment value (on purchase of fuel)
Exchange Rates for Overseas Transaction Billing

All overseas transactions will be converted using the Bank’s TT Selling rate with 3% Mark Up at the time of the transaction.

Customers will be charged or refunded with the variance of amount to ensure the transaction is converted at the Bank’s TT Selling rate + the 3% markup applicable at the time the Bank receives the settlement from the payment Card schemes.

Exchange rate for overseas transactions billed in Sri Lankan Rupees (LKR) (merchants located overseas or international online platforms)

What is Dynamic Currency Conversion (DCC)?

Dynamic Currency Conversion (DCC) is the conversion of the purchase price of goods or services from the currency in which the purchase price is displayed to the cardholder's billing currency. That currency then becomes the transaction currency, regardless of the merchant's local currency.

What happens if the transaction is converted via DCC?

The merchant will convert the transaction amount into LKR, exchange rate to be determined by the relevant merchant/ATM bank. This rate may differ from the foreign exchange rate determined by the payment scheme Visa, MasterCard or other relevant payment card scheme associations.

At the time of the transaction a Markup of 3% over the transacted value will be applicable .Customers will be charged or refunded with the variance of amount to ensure the transaction is converted at the Bank’s TT Selling rate + the 3% markup applicable at the time the Bank receives the settlement from the payment Card schemes. This is inclusive of Dynamic Currency Conversion (DCC) transactions as well.

 

 

TARIFF FOR CREDIT CARDS

Card Type Fee Type
Joining Fee Annual Fee

Credit Card Types

Classic / Regular Free LKR 2,500/- *w.e.f. 25th January, 2021
Classic / Regular - Supplementary Free Free
Gold Free LKR 2,500/- *w.e.f. 25th January, 2021
Gold - Supplementary Free Free
Platinum Free LKR 3,500/- *w.e.f. 25th January, 2021
Platinum - Supplementary Free Free
Signature Free LKR 5,000/- *w.e.f. 25th January, 2021
Signature - Supplementary Free Free
Infinite Free LKR 6,500/- *w.e.f. 25th January, 2021
Infinite - Supplementary Free Free
MasterCard World Free Lifetime Annual fee waived off
Club Infinite Free Lifetime Annual fee waived off
HNB Corporate / Fuel card Free LKR 3,000/-
HNB Business / Fuel card Free LKR 3,000/-

Affinity Credit Cards

HNB ICASL (Institute of Charted Accountants of Sri Lanka) Affinity Platinum Free  LKR 3,500/- *w.e.f. 25th January, 2021
HNB ICASL (Institute of Charted Accountants of Sri Lanka) Affinity Signature  Free  LKR 5,000/- *w.e.f. 25th January, 2021
HNB AAT (Association of Accounting Technicians) Affinity Gold  Free  LKR 2,500/- *w.e.f. 25th January, 2021
HNB FAU (Flight Attendants Union) Affinity Platinum  Free 

LKR 3,500/- *w.e.f. 25th January, 2021

*1st year annual fee waived off

*2nd year onwards 50% waived off from the annual fee 

HNB FAU (Flight Attendants Union) Affinity Signature  Free 

LKR 5,000/- *w.e.f. 25th January, 2021

*1st year annual fee waived off

*2nd year onwards 50% waived off from the annual fee 

HNB Royal College RCU (Royal College Union) Classic Free

LKR 2,500/- *w.e.f. 25th January, 2021

HNB Royal College RCU (Royal College Union) Platinum Free

LKR 3,500/- *w.e.f. 25th January, 2021

Co - Branded Credit Cards

Toyota Platinum Free

LKR 3,500/- *w.e.f. 25th January, 2021

*Lifetime annual fee waiver - Based on spend of 25,000/- monthly or 300,000/- annually

Toyota - World Free 

LKR 5,000/- *w.e.f. 25th January, 2021

*Lifetime annual fee waiver - Based on spend of 25,000/- monthly or 300,000/- annually

ICC (International Chamber of Commerce) - Corporate Card  Free 

LKR 3,000/-

* 1st year Annual fee is waived off 

ICC (International Chamber of Commerce) - Employee Card  Free Depends on the card limit 
CIOB (Ceylon Institute of Builders) - Corporate Card Free LKR 3,000/-
CIOB (Ceylon Institute of Builders) - Employee Card Free Depends on the card limit
IFS - Signature Free LKR 5,000/- *w.e.f. 25th January, 2021  *1st & 2nd year Annual fee is waived off
IFS - Infinite Free LKR 6,500/- *w.e.f. 25th January, 2021  *1st & 2nd year Annual fee is waived off

Pre - approved Credit Cards

Prestige Prime – Platinum Free

LKR 3,500/- *w.e.f. 25th January, 2021

*1st year Annual fee is waived off 

Prestige Prime – Signature Free

LKR 5,000/- *w.e.f. 25th January, 2021

*1st year Annual fee is waived off 

 

INTEREST RATE AND OTHER FEE STRUCTURE

Fee Type Amount
Interest Rate 28% per annum *w.e.f. 01st September 2023
Stamp Duty As per the notice of the Department of Inland Revenue, with effect from 1st January 2016, 2.5% will be charged as stamp duty from the Credit Card transactions done overseas, inclusive of online transactions performed on websites of companies incorporated overseas (Rs.25/- for every Rs.1000/- or part thereof)
Cash Advance Fee

Local Cash Withdrawals - 3% + LKR 100/-

International Cash Withdrawals - 3% + LKR 200/-

Late Payment Fee 0.75% from the opening balance or Rs.750/- (whichever amount is higher)
Overlimit Fee LKR 500/-
Fuel Surcharge  1% of the payment value (on purchase of fuel - *w.e.f. 25th January, 2021)
Exchange Rates for Overseas Transaction Billing All overseas transactions will be converted using the Bank’s TT/DD Selling rates. In order to mitigate exchange rate movements, an additional amount of 3% is included to the rate at the time of billing.
Exchange rate for overseas transactions billed in Sri Lankan Rupees (LKR) (merchant located overseas or international online platforms)

What is Dynamic Currency Conversion (DCC)?
Dynamic Currency Conversion (DCC) is a service offered at selected payment card acceptance points (Point of Sale-POS machines) located overseas and also utilized by select merchants and service providers in Sri Lanka (who may be located overseas or online). DCC provides the ability to convert a foreign currency transaction into the currency of the cardholder’s Credit or Debit Card at the point of sale, with the customer’s consent. The currency of HNB Credit Cards is LKR.

What happens if the transaction is converted via DCC?
The merchant will convert the transaction amount into the currency of the relevant Debit Card, using a foreign exchange rate determined by the relevant merchant or DCC service provider. This rate may differ from the foreign exchange rate determined by the payment scheme Visa, MasterCard or other relevant payment card scheme associations.

All overseas transactions billed in Sri Lankan Rupees (LKR) (merchant located overseas or international online platforms) will be converted using the Bank’s TT/DD Selling rates. In order to mitigate exchange rate movements, an additional amount of 3% is included over the transacted rupee value at the time of billing. This is inclusive of Dynamic Currency Conversion (DCC) transactions as well.

Minimum Due Amount

3% of the Total Outstanding Amount (If the total outstanding as at the statement date, exceeds the credit limit, the minimum payment would be the sum of the excess amount over the credit card limit plus 3% of the outstanding balance) - *w.e.f. 09th May 2022 

Interest Free Period Minimum - 25 days, Maximum  - 55 days, for purchase transactions only
Limit Enhancement Fee - Temporary LKR 300/-
Limit Enhancement Fee - Permanent LKR 250/-
Card Replacement LKR 500/-
Balance Confirmation Letter LKR 250/-