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HNB takes customer service to a new level at One Galle Face mall

Picture shows Chief Guest Harry Jayawardena accepting a deposit from Preethiraj de Silva at the opening ceremony as HNB Chairman Dinesh Weerakkody and HNB CEO/MD Jonathan Alles look on.

Understanding and anticipating customer needs, Sri Lanka’s largest private sector Bank, HNB PLc opened its doors to their newest customer-centric, business unit at the most prestigious address in town - One Galle Face shopping mall.

Declared open by corporate luminary, Harry Jayawardena together with HNB Chairman, Dinesh Weerakkody, HNB Managing Director and Chief Executive Officer, Jonathan Alles and representatives of the Bank’s top management, the newly opened Customer Centre will offer a plethora of products and services which the Bank is famed for including provding POS machines to retail outlets at One Galle Face, as well as access to groundbreaking products like HNB SOLO – the bank’s recently launched mobile wallet.

Speaking at the opening, Chief Guest Harry Jayawardena recalled HNB’s long journey in becoming a leader in the Banking and Financial Services space in the nation, while wishing the Bank every success, for its future.

Open for business on weekdays from 10.00 a.m to 5.30 p.m; the new centre is equipped to provide digital and customised banking services, ideally suited for retail customers and those employeed in the area, large local and global companies and brands moving into One Galle Face.

“This is indeed a special day for HNB, as we scale newer heights,” said HNB’s Managing Director and Chief Executive, Jonathan Alles. “To be located within this glamorous setting is an indication that we are geared and set to handle the banking needs of a wide segment of customers, from those who visit the mall to the many offices and staff who will be working here”.

“In the past few years, HNB has introduced innovative products and services and now leads the digital revolution in the local banking arena. I want to thank all those past and present colleagues of HNB who have contributed towards this growth, while also encouraging today’s generation of employees to reach out to customers and offer the best possible services, to reach greater heights”.

One Galle Face is Colombo’s first internationally developed and managed mixed-use development project. Helmed by the Shangri-La Group, One Galle Face comprises four distinct entities: One Galle Face Tower, One Galle Face Mall, The Residences at One Galle Face, and Shangri-La Hotel Colombo. As a new paradigm for live, work, play and stay in Colombo, One Galle Face combines vibrant retail and entertainment offerings, elegant living spaces and a premier office address with the warm service and hospitality for which Shangri-La Group is renowned.

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HNB Customer Centre at One Galle Face Mall.