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Sri Lankan Airlines join hands with HNB for global digital payment needs

Shehan Felsianes, e-Commerce Solutions - Relationship Officer-HNB, Dilshan Fonseka, e-Commerce Solutions - Relationship Officer-HNB, Gayan Gunawardane Product Head - Merchant Services & Digital Pay Products- HNB, Zacky Ahmed Head of Acquiring & Digital Payment Solutions-HNB, Nalin Dissanayake, Visa Sri Lanka & Maldives - Director MS & A, Gauthami Niranjan Head of Card HNB, Sanjay Wijemanne Deputy General Manager - Retail & SME Banking HNB, Richard Nuttall Chief Executive Officer - SLA, Dimuthu Tennakoon Head of Worldwide Sales & Distribution - SLA, Chamara Perera Group Head of IT - SLA, Priyanga Weeraratne Manager IT Passenger Services & Cargo Systems - SLA, Conrad Reshantha Senior Manager - Commercial Services & Support -SLA and Bimali Malalasekara Manager eBusiness Development – SLA

Establishing its presence as a global digital payment solutions provider, Sri Lanka’s most digitally savvy, leading Merchant Acquiring bank, HNB PLC, signed on as an Internet Gateway Provider for the national carrier, Sri Lankan Airlines.  

The airline joins the most extensive portfolio of local merchants with access to enhanced e-commerce functionalities with the ability to offer customers seamless, robust and secure payment experiences via HNB’s integrated e-Commerce payment management service CyberSource. 

HNB Deputy General Manager – Retail & SME Banking, Sanjay Wijemanne and Sri Lankan Airline’s Chief Executive Officer, Richard Nuttall were present at a special ceremony to mark the occasion. 

“Since its launch in Sri Lanka, CyberSource has become the backbone of some of the largest e-commerce platforms and businesses, strengthening their presence across digital platforms. Over the recent past, we have witnessed a growing number of enterprises signing up for the facility strengthening the digital revolution and gaining speed in the country. Given our success in the local market, we are now venturing into the global market, and we are honoured to have done so with the country’s global travel partner Sri Lankan Airlines,” HNB Deputy General Manager - Retail & SME Banking Sanjay Wijemanne said.  

Interconnected to SL Airline’s very own Internet Booking Engine (IBE), Plus-Grade, Charika App, IVR & Holidays, CyberSource will facilitate transactions and reimbursements in multiple currencies across the airline’s mobile and online portlets. HNB payment gateway is also facilitated with industry prominent secure payment acceptance with EMV 3D secure. 

Moreover, HNB will offer access to the CyberSource Decision Manager, a fully-fledged fraud management system, to screen all e-commerce transactions and mitigate possible fraud. 

HNB is keen on working hand in hand with Sri Lankan Airlines to strengthen the partnership by extending the advanced digital solutions currently in possession by the bank. Further, HNB is also planning to change the traditional means of accepting transactions by promoting digitalized e-commerce solutions to the industry whilst driving the digital initiative of the country.