Cementing its presence in the region and responding to increased customer demand, Sri Lanka’s leading private sector bank HNB PLC, ceremonially opened the doors of its Haputale Customer Centre relocated at No. 14, Badulla Road, Haputale.
The state-of-the-art customer centre designed to offer customers in and around Haputale a new paradigm in banking services will be open for business every weekday from 9 a.m to 3 p.m. The new premises provide customers with a completely new spectrum of banking services and products.
The customer centre was inaugurated by HNB Assistant General Manager- Network Management, Vinodh Fernando who was joined by Guest of Honour, Haputale Mayor, Sampath Lamahewa and senior representatives of the bank including, HNB Regional Business Head- Uva Sabaragamuwa Region, Susith Perera, HNB Regional Credit Head – Uva Sabaragamuwa Region, Prasanna Palihawadana and HNB Regional Operation Head- Uva Sabaragamuwa Region, Iranjan Fernando.
Speaking at the opening ceremony, HNB Assistant General Manager-Network Management, Vinodh Fernando commented on the unique relationship the bank had developed with businesses and retail customers in the town: “The new state-of-the art facility will be ideal for catering to the increasing number of customers, in and around Haputale, we have witnessed across the retail, microfinance and SME business segments. This facility will allow us to offer the best possible services to all those who seek simple, reliable and convenient access to banking and financial services. We look forward to strengthening our relationship with businesses and ensure their development.”
HNB also offer stellar digital payment solutions across a range of gateways while providing businesses convenient and digital platforms such as HNB Payfast, HNB MOMO, HNB Solo, HNB AppiGo which has seen remarkable growth in a post-COVID landscape.
With 252 customer centres across the country, HNB is one of Sri Lanka’s largest, most technologically innovative banks having won local and global recognition for its efforts to drive forward a new paradigm in digital banking. Over the recent past, the bank has continuously won prestigious accolades including being declared Best Retail Bank in Sri Lanka by the Asian Banker Magazine. Locally, HNB leads the Business Today Top 10 rankings and also claimed seven awards at the Best Corporate Citizen Sustainability Awards 2019. The first Sri Lankan bank to obtain an international credit rating, HNB is rated on par with the sovereign by Moody’s Investors Service, and the national long term rating of HNB revised upward by two notches to AA+ (lka) recently by Fitch Ratings (Lanka) Ltd.