We will be delighted to receive a feed back from you on matters relating to International Operations and transactions that you have carried out with HNB.
It would be appreciated if the following information is included in your response:
Your name
Your account number
Your address
Customer Centre at which you transacted
Details relating to transactions
Date of transaction
Amount of transaction (if any)
Your complaint or suggestion
We assure you that your message will be dealt with expeditiously and a reply forwarded to you.